100% Satisfaction & Money-Back Guarantee

We're a fishing family. Every fish we send you is caught by us or by another small boat fisher-family. We think it's some of the best seafood on the planet, and we put our name on every box.

If you're not happy with your order, we'll make it right. That's our 100% Satisfaction & Money-Back Guarantee.

Here's how

  • Contact us right away: within 48 hours of delivery if your box arrived thawed or damaged, within 7 days if something is missing or wrong, and within 30 days for anything else about your seafood.
  • Send a few photos of the fish and the box. They help us see what happened and fix it at the source. If you can't take photos, contact us anyway.
  • For taste or quality, try it first. If you've tried it and you're not happy, tell us.
  • We'll find what works best for you, whether that's store credit, a replacement or your money back.

Email CaptainLuke@nettotableseafoods.com or call or text (888) 528-5923. A real person on our crew reviews every claim and replies as quickly as we can, usually within 1 business day.

Want the most from your box? Read our Seafood Care Guide for how to thaw, store and cook your fish.

Full details are in our Refund Policy.

— Capt. Luke & the Owens family